Privacy Policy.
Last updated: May 2026
1. Information We Collect
We collect personal information you voluntarily provide when using our services, including your name, email address, phone number, educational background, test scores, and financial information relevant to study abroad assessments.
We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.
2. How We Use Your Information
To provide and improve our study abroad and RTO compliance consulting services
To assess your profile and match you with suitable universities and programmes
To communicate with you about your enquiries, applications, and ongoing support
To send you relevant information about our services, with your consent
To comply with legal obligations and regulatory requirements
To improve our website, services, and user experience
3. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:
• Consent — where you have given clear permission for specific processing
• Contractual necessity — to fulfil our service agreement with you
• Legal obligation — to comply with applicable laws and regulations
• Legitimate interests — to operate and improve our business, provided your rights are not overridden
4. Data Sharing & Disclosure
We do not sell your personal information to third parties.
We may share your data with:
• Partner universities and educational institutions (with your explicit consent)
• Regulatory bodies such as ASQA, Department of Home Affairs, and other government agencies as required by law
• Service providers who assist us in operating our business (e.g., email delivery, CRM, analytics)
All third-party providers are contractually bound to protect your data and use it only for the purposes we specify.
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including Australia and Bangladesh.
We ensure appropriate safeguards are in place for any international data transfers, in compliance with applicable data protection laws.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
When data is no longer required, we securely delete or anonymise it.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hello@recogniskill.com.
8. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from.
You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
These measures include encryption, access controls, and regular security assessments.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@recogniskill.com
Offices: Sydney, Australia | Khulna, Bangladesh